Privacy Policy

1. Introduction

Welcome to Nexora. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

Identity Data: Your name, business name, or similar identifier
Contact Data: Email address, telephone number, and physical address
Technical Data: IP address, browser type, device information, and operating system
Usage Data: Information about how you use our website and services
Marketing Data: Your preferences in receiving marketing from us
Project Data: Information about your project requirements and specifications

3. How We Use Your Information

We use your personal data for the following purposes:

To provide and deliver the website development services you request
To communicate with you about your project and send updates
To process payments and manage our business relationship
To send you marketing communications (with your consent)
To improve our website, services, and customer experience
To comply with legal obligations and resolve disputes
To provide support and maintenance services

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We use secure Firebase hosting and encryption to protect your data. However, please note that no method of transmission over the internet is 100% secure.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for. Typically, we retain:

Contact form submissions: 2 years from submission
Client project data: Duration of project + 3 years for support purposes
Marketing data: Until you unsubscribe or request deletion

6. Your Rights

Under data protection laws, you have the right to:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Object: Object to processing of your personal data
Restriction: Request restriction of processing your personal data
Portability: Request transfer of your data to another party
Withdraw consent: Withdraw consent where we rely on consent to process data

7. Third-Party Services

We may use third-party services for:

Website hosting and data storage (Firebase/Google Cloud)
Payment processing
Email communications
Analytics and website performance monitoring

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookies through your browser settings, but disabling them may affect website functionality.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date below.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Phone: +91 73568 95878
Website: Via our contact form